Privacy Policy

Protecting Your Personal Details On Our Website

 

Your trust in how we handle your personal information is our top priority. Please take a moment to review our policy to understand the data we collect, why we collect it, how we use it, and the options available to you. We’ve made every effort to keep it straightforward and transparent, but if you have any questions, feel free to reach out by calling us at 07394209522 or by contacting our team here.

Providing your personal information enables us to serve you better. It allows us to process your orders, handle payments, and deliver your purchases seamlessly. By joining our mailing list, you grant us the opportunity to stay in touch and share updates on special offers, discount codes, and other news we believe you’ll find valuable. Collecting this information helps us communicate with you effectively and enhance your overall experience.

 

 

Our Data Protection Policy

1. We only collect and store personal information when it is legally permitted or required by applicable regulations.

2. All personal information we handle will be kept accurate and up-to-date, and will be securely deleted once it is no longer needed for its original purpose.

 

 

The Information We Collect

We gather information to make our products and services better for you. This includes basic things like having your phone number to reach you about an issue with your order, and more helpful things like spotting problems on our website or figuring out what new products you might like. Below, we explain what information we collect, why we need it, and how we use it.

 

When you place an order with us, we collect some basic details to make sure we can process your purchase smoothly. We need your name and address to know who you are and where to send your order. We also ask for your email and phone number so we can update you about your order, including any delivery issues or delays. Lastly, we collect payment details to process your payment.

If you’ve given us permission, we’ll use your email to share updates about our products, promotions, and special offers.

 

If you give us your email address, even if you don’t place an order, we might share it with companies like Google or Facebook. This is so they can show you ads about our products. We won’t use your email for anything else, and neither we nor these companies will keep it once we’re done using it for this purpose.

We will at times monitor and record communications between you and our Customer Services Team (including telephone conversations and emails) for quality assurance and compliance purposes.

 

We keep personal information to make sure our policies are followed, like checking that one-time discount codes are used fairly.

We track what you buy with us to improve our marketing. This helps us understand our customers better and share content we think you'll find useful and interesting.

 

Your Choices

You have the right to:

- Access your information
- Unsubscribe from our mailing list or withdraw any other type of consent
- Request a copy of your personal information that we hold
- Correct or update your information
- Delete your personal information, or restrict how we use your information, unless we are legally obliged not to
- Alter your personal information so you are not identifiable
- Lodge a complaint with your local data protection authority

 

Third-Parties

We will never sell your details to any third-party organisations.

We will only pass personal data to a third-party organisation in the following situations:

- To offer you the opportunity to purchase from us, for example digital advertising networks such as Google and Facebook.
- To fulfil the delivery of products to you, for example courier companies.
- To process credit or debit card payments, for example banking establishments.

 

Security

The security of your transactions is extremely important to us. To prevent any details being seen by unauthorised persons, your transactions are protected throughout the payment process. 

Our website and emails will at times contain links to and from other websites in our networks, such as partners and affiliates, eg. Facebook, Twitter, Pinterest etc. If you follow a link to any of these websites, please note they carry their own privacy policies, and we do not accept any responsibility or liability for these policies. We would recommend reading these policies before submitting any personal data to these websites.

 

Changes To The Privacy Policy

Any changes we may make to our Privacy Policy will be posted on this page and, where appropriate, notified to you by e-mail.